Cancellation and Refund

At EHIPASSIKO, customer satisfaction is very important to us.

Order Cancellation:

• Orders can be canceled within 12 hours of placement by contacting our customer care.
• Once dispatched, orders cannot be canceled.

Refund Policy:

• Refunds are applicable if the product is damaged, defective, or incorrectly delivered.
• To be eligible for a refund, you must raise a request within 48 hours of receiving the product.
• Refunds will be processed within 7–10 working days after approval, back to your original method of payment.

Non-Refundable Items:

• Opened or used products
• Customized or personalized orders